The vision of the OZG 2.0

The original OZG set the framework for the digitalisation of administrative services. It obliged the federal government, federal states and local authorities to offer all services digitally via corresponding administrative portals by the end of 2022. Despite major progress, however, it became clear that realising the ambitious goals would require more time, an improved strategy and the right project management tools.

The OZG 2.0 addresses these weaknesses and adds new priorities to the previous goals:

1. increasing efficiency: The further development of digital infrastructures will make administrative processes more efficient and user-friendly.
2. expanding the range of services: In addition to the services already digitalised, further services are to be made available online.
3. maximum security and data protection: As digitalisation increases, so does the importance of IT security and data protection, which are given even greater consideration in OZG 2.0.

The role of FIM in OZG 2.0

A central element of the OZG 2.0 is the Federal Information Management (FIM). FIM serves to develop and provide comprehensible citizen information, uniform data fields for forms and standardised processes for administrative services. With the help of FIM, the translation and implementation costs of legal requirements can be significantly reduced. To support the implementation of digital administrative processes, Conceptboard has developed a template for Federal Information Management together with Lindner Consult: the FIM template.

What is the Conceptboard FIM template?

The FIM template provides a standardised format that bundles together all the information and step-by-step instructions for the provision of administrative services. It contains:

• Processes: From identifying the administrative service to process creation, the template provides detailed outlines required to provide an administrative service.
  
• Data fields: Support for the standardised specification of the required data fields and their structure.
• Legal provisions: References to the legal basis and requirements for the respective administrative service.

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This standardisation ensures that administrative services can be provided uniformly and comprehensibly throughout Germany.

Advantages of the FIM template

The FIM template has a number of advantages that contribute significantly to the success of OZG 2.0:

1. standardisation and interoperability: the uniform structuring of information and processes significantly improves interoperability and collaboration between different administrative levels and areas. This not only facilitates the integration of new digital solutions, but also the exchange of data.
2. efficiency and cost savings: standardised processes and data sets make it possible to digitise administrative services faster and more cost-effectively. 
3. user-friendliness: A standardised structure of digital administrative services ensures greater user-friendliness. Citizens and companies benefit from clearly structured processes and comprehensible information offerings.
4. faster implementation: With the ready-made template, digital administrative services can be developed and provided more quickly. This is particularly beneficial in times of the pandemic and the growing demand for digital solutions.
5. quality assurance: The FIM template also contains references to legal regulations and requirements. This helps to ensure that digital administrative services comply with legal requirements and are therefore legally compliant.

Practical examples for the application 

To make the advantages of the FIM template more tangible, it is worth having a look at specific use cases:

Example 1: Online registration of commercial enterprises

By using the FIM template, the process steps can be clearly defined and standardised. As a result, business registrations can now be carried out online in a standardised and efficient manner throughout Germany. This saves companies time and effort, while administrations benefit from the reduced processing time.

Example 2: Digital building permits

The complex requirements and processes are simplified by standardised data records and process descriptions. This not only shortens processing times, but also increases the transparency and traceability of approval procedures.

Try Conceptboard’s Federal Information Management template now and find out how you can improve your administrative performance.

Challenges and outlook

Despite the many benefits and advances, there are also challenges that need to be overcome in the context of the OZG 2.0 and the use of the FIM template:

• Adaptation of existing systems: Many administrations are still working with outdated IT systems that are not easily compatible with the new standards. Investments and training are necessary here to make the changeover a success.
• Acceptance and participation: The successful implementation of OZG 2.0 also depends on the acceptance and active participation of all stakeholders. Close cooperation between the federal government, federal states and local authorities as well as the involvement of citizens and companies is required.
• Continuous further development: Digitalisation is an ongoing process. It is therefore important that the FIM templates are regularly reviewed and adapted to new technological and legal developments.

Efficient and citizen-friendly: OZG 2.0 and FIM create the basis for future-proof administration

The OZG 2.0 and the FIM mark a significant step towards a modern, efficient and citizen-friendly administration in Germany. The standardisation of processes and data records not only increases the efficiency and quality of administrative services, but also lays the foundation for future-proof digitalisation. Despite the initial challenges, the FIM template offers a solid basis on which the vision of a fully digitalised administration can become a reality. The coming years will show how well this vision can be put into practice and how the digital transformation of public administration can be driven forward.

You can find more information on this topic here.

Introducing Our 2023 Christmas Game Template: A Journey of Fun and Festivity

This year, we’ve curated a Christmas Game Template that goes beyond the ordinary. It’s not just about fun; it’s about creating memorable moments with your colleagues and infusing the workplace with the warmth of the holiday season. Plus you will get to know your colleagues far better than you thought.

Why Use Our Christmas Game Template?

• Boost Team Spirit: The holiday season can be a stressful time, but with our Christmas Game Template, you can turn the workplace into a haven of joy and laughter. Boost team spirit and foster a sense of unity as you navigate the holiday-themed activities together.
• Enhance Collaboration: Our collaboration software is designed to make teamwork seamless, and the Christmas Game Template is no exception. Collaborate on festive projects, share ideas, and spread the holiday spirit across your team. These activities are perfect for bringing team members closer, even in a virtual setting.
• Escape the Routine: Break away from the daily stuff with our special Christmas Game Template. It’s a refreshing way to bring some lightheartedness into the workplace, creating an atmosphere where everyone looks forward to logging in each day. You can also create a funny challenge between other teams and colleagues.

Features of Our Christmas Game Template

• Christmas Trivia: Kick off your season with interesting christmas-themed questions for a joyful session.
• Find the Reindeer: Help Santa find 5 of his reindeer in the puzzle and drag them into the boxes below.
• Christmas Bingo: Enjoy the classic party game with a touch of christmas!
• Snowman Decoration: Be creative and decorate the most adorable, funny or crazy snowman on the board.
• Christmas Riddles: Solving riddles is much easier together! Grab your colleagues and hunt for the right solution.
• Two Truths and a Lie: The famous ice breaker game goes christmas! Present two truths and a lie to your colleagues and let them guess which one is wrong.

How to Access the Christmas Template

1. Log in to your Conceptboard account.
2. If you don’t have an account yet – register for free and enjoy!
3. Click on the link and jump directly into the board.
4. Let the festive fun begin!

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Spread the Joy, Share the Christmas Vibes

Encourage your colleagues to join in the festive fun! Share the template within your team and across departments. The more, the better!

This holiday season, let’s make work a place where joy and productivity coexist. Dive into our Christmas template, unwrap the joy, and celebrate the most wonderful time of the year with your amazing team.

Wishing you all a Merry Christmas and a Happy New Year!

If you are not into Christmas or want to play Icebreaker Games around the year we recommend to take a look at our famous 7 virtual icebreaker games.

And if you want to be ahead of everyone else, why not start planning for next year? Use our Annual Planner to tackle.

New Work Means New HR

In order to be attractive for the best potentials and to gain them, HR Departments have to meet new requirements and change expectations regarding the New Work concept. The motto is: “Work anywhere, anytime”, the challenge “best of both worlds”. 

At Conceptboard everybody can work 100 % from home, no matter where home is for him or her. Especially since the pandemic, the working world has drastically changed in this aspect. 

Onboarding processes are a particular challenge. Even during their first days or weeks, many of our new colleagues work hybrid or even fully remote. During this time, it is critical to offer the colleagues quick and individual support. It is important to pick them up where they are and to accompany their progress.

Doing all this from a distance is not always easy. During the initial days, the new employees might feel uncomfortable asking questions they cannot ask from desk to desk.  In addition, it was initially difficult for me in HR to combine all the important documents and information in one place for new employees at home and on site.

Our solution: A hybrid online planner with Conceptboard. Besides its intuitive handling, it also offers us data security and data sovereignty, which are essential to the planner’s implementation for such topics.

“Printed text documents are not interactive or sustainable. With Conceptboard we and our new colleagues can design the onboarding process individually and can illustrate the important information in a clear and well-structured way.” – Nathalie

How to create an interactive Onboarding Process

We like to show the whole process on a board with the Onboarding Journey. Many new hires take this journey, which makes the board the perfect tool for onboarding a group of people.

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This board offers us a detailed, yet clear timetable for the onboarding phase. Here you can store all the necessary information new team members need during their first days of work, for example, a meet and greet, training appointments and guides for working at Conceptboard. The easy usability of the boards, including links to important documents, makes it quick and easy to personalize the plans. There is a big advantage, especially in the interaction field. Conceptboard provides remote interaction, so new employees can always leave questions and remarks on the board, adapt the plan, if necessary, and document their progress in particular. This is motivating and fun, too.

A major advantage, however, is the interaction that Conceptboard also enables remotely. New employees can leave questions and remarks on the board at any time, adapt the plan if necessary, and in particular record their progress. This is motivating and fun!

Conceptboard enables close communication with the HR team, which is what good onboarding is all about. – Nathalie

The detailed documentation that takes place automatically as a result also gives other team members a good overview of the onboarding status. Is a training still pending? Is an important new document missing for the respective team? Supervisors, buddies and mentors are always in the picture with the board and can get involved and help shape the process themselves in a short way.

Company Processes at a glance

Using a board to present our processes in a simple way has proven its worth. That’s why we provide new colleagues not only with their own onboarding board, but also with other templates that we use.

Our Task Tracker is another helpful tool to become familiar with our way of working and to organize your own tasks early and in a well-structured way.

Important HR topics, but also those of the other departments, are regularly discussed in hybrid all-hands meetings. Using our all-hands meeting board, the individual departments can work in their areas at the same time, exchange ideas and plan in a consistent format. This way, we don’t have a lot of individual presentations from the teams, but rather one big picture, which makes it easier for new employees in particular to get an overview of topics that are important at the moment.

Internally, we also rely on Conceptboard when it comes to our interactive Org Chart and our company map. This allows new employees to participate early and playfully, while the hybrid and remote workforce also gets some initial information about new people on board. This is a real icebreaker and promotes exchange. The experience of the past months has shown us that new forms of usage come up regularly.

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Our new hires give us great feedback on this approach. Certainly, and this is an advantage of such boards, everything evolves with experience. The last few months have shown us that new forms of use are regularly added to the existing ones.

Our employees should feel comfortable and be able to develop. Close and permanent exchange are essential to a quick and profound development. This kind of development was not possible this way before, especially when it comes to hybrid or remote working models. – Nathalie

If you want to discover more about how Conceptboard has empowered other organisations to boost productivity and efficiency, explore our customer success stories.

More Success Stories

While sitting in a meeting, the actual work often needs to wait. Or even worse: At the end of the meeting, the to-do list is longer than before. According to a Microsoft study, the pandemic has increased the number of (virtual) meetings and calls by even 50 percent.

Actually, sending an invitation to an online meeting is so much easier than persuading someone to participate in any kind of in-person meeting. Consequently, each issue that needs to be clarified results in another appointment in your calendar. Here is where the 5 finger method can help!

Almost Nobody Improves Bad Meetings

As we obviously waste much valuable time in bad meetings, almost nobody has the capacity to improve the meeting or take a look at the meeting culture itself. Preparing and following up a meeting effectively, would be a first step in the right direction. Unfortunately, this is something almost nobody cares about. As a result, one bad meeting leads to another meeting which might be even worse.

How can meetings be structured better?

The new five finger template solves this problem by using five basic question categories that help you to structure your next meeting. The idea: preparing meetings easily and quickly while focusing on valuable results and productive exchange. If you apply this template correctly, you can reduce the duration and number of meetings and at the same time increase your meeting outcomes. Now you can really enjoy hybrid work.

Especially the question “How…?” shows that a meeting benefits enormously from being well-organized and from using simple moderation techniques. In unstructured meetings free speech is often the dominating method where the loudest or most extroverted person speaks. People often forget that it is really easy to get comprehensive meeting results by only doing some preparation work.

Try it in your next meeting and call one person after another. This enables everybody to articulate their thoughts on a topic in one or two sentences or a timebox of thirty seconds.

When do I use the 5 Finger method?

This template is useful for you if you have to run and frame meetings, for example as a manager, a team or project leader, an agile coach, a team member or as a moderator. You can our 5 finger method template it on your own or with your team and it works for all types of meetings: in-person, online or hybrid.

This Is How the Template 5 Finger Method Works

Start on the left side of the 5 finger template and answer the questions along the fingers to the right. Answer them in keywords on sticky notes. If you do this for the very first time, you can set up a timer for fifteen minutes directly on the board. Write your thoughts on each single question without thinking about it too long. Go through your sticky notes in a second round for the same duration (here: 15 minutes) and specify your answers.

Every answer is better than no answer, as most meetings are not prepared at all. So don’t struggle with yourself for the perfect solution and wording.

In the beginning, it might be unaccustomed, but in the course of time, you will get quicker in using the 5 finger method and a good preparation will eventually take you only about 5 minutes. This is because you are used to it and because you start thinking about the relevant questions.

(1) Category WHY

This category is about setting the meeting goals.

• What is the purpose of the meeting? For example, there is a difficult issue XY with highly controversial opinions that are blocking progress.
• What is meant to be different afterwards? For example, there is a common understanding of the problem XY, there are at least two appropriate solutions and there is a decision about which solution is to be realized when and by whom.

Do not be surprised if it is difficult to fill in this category at the beginning. For most of us, it is uncommon to think about meeting goals as they seem to be hard to grasp.

(2) Category WHAT

This is about choosing the relevant topics.

• Which topics need to be worked on? Exchanging opinions on topic XY, developing solutions, making decisions on how to proceed, for example.
• Which questions need to be clarified? For example, what is the biggest challenge regarding topic XY? How can you solve these challenges easily and specifically? What can you do to foster one of the identified solutions?

(3) Category WHO

Here you write down the names of expected attendees.

• Who will participate? A list of expected participants or at least a number, for example.
• How many and where? Essential information, especially for hybrid meetings. 10 participants in-person and 8 participants online, for example.

(4) Category WHEN

This is about setting the time, or more precisely, the date and time.

• When will the meeting take place? For example, 10th February 2023, for example from 10:00 – 11:30.

(5) Category HOW

Here you have to decide upon the working methods and the tools in order to increase participation and to get comprehensive results.

• How will you get together? Online via Teams, in-person in the meeting room 123. Hybrid via Teams in the meeting room 345, for example.
• Which tools will be used? Conceptboard, Excel and OneNote, for example.
• Which methods are helpful? Check-in, check-out, surveys, calls or a silent minute, for example.
• How to document the results? Making notes during the meeting on Conceptboard, writing a report after the meeting in OneNote or collecting the results with a survey tool such as Google Forms.

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Advice: In the German book “Mit hybriden Teams mehr erreichen” you find a comprehensive list of simple and helpful methods, where this template has also been taken from. Use the provided sticky notes to prepare the meeting agenda yourself, or simply share your 5 Finger Method-Template with the participants. Ideally, you can share the goals (category WHY), the issues (category WHAT) as well as the place with the participants in advance. If you work on Conceptboard, just share the boardlink to visualize the meeting goals for everyone.

Alternatively, you can export the preparations on your board as .pdf or in the image format .png to send them via mail or messenger.

Improving Meetings by Using a Simple Meeting Design

We have always recognized that some people do take their time to prepare meetings, but that this time is not spent effectively. This template is the result of our years of experience in the field of moderating and designing meetings and workshops. It helps you to concentrate on the most important things while preparing the meeting.

It is really essential to think about the five finger questions in advance. There is one big advantage: If you fix the answers on Conceptboard, they can be shown in the meeting. Besides that, you have a board where you can work on interactively.

At the same time, it is possible to send the boardlink with a specific task in advance. This enables the participants to collect ideas on the board before the actual meeting, so in the meeting you can immediately start with the discussion. Here you can also refine and vote the results, which is one of our favorite functions in Conceptboard.

By the way, collecting ideas and opinions on the board asynchronously is one of the most effective ways to save meeting time, as the background noise of the meeting often steers the concentration to specific points or issues. Ideas can develop without outside influences, which can be the basis for exchange. Being external moderators, we use this template almost daily, even when it comes to order clarification. This not only saves us time, but also creates common clarity about the goals and the proceeding regarding the following appointment. Another advantage is the fact that the customer directly gets to know Conceptboard as our collaborative platform.

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About the Authors

Gesine Engelage-Meyer likes to connect worlds. Being a technical business economist, she is a great supporter of smart processes. Being a change manager as well, she knows that collaborative work is always the deciding factor for success or failure. During her 15 years of working experience in big companies and during her work as a sought-after moderator and coach, she has learned to teach complex structures easily and to encourage people to leave their comfort zones. She lives with her family in Hamburg. www.teamelephant.de

Sonja Hanau gives her best to have less, but more effective meetings. For more than ten years, the business information specialist has been providing an appropriate frame for people to unfold their potential and reach their goals with the help of adequate techniques and appropriate structures. She supports companies during the development of a new meeting and collaborative culture. In her presentations and workshops she combines leading and technical skills with a sense of ease and humor. She lives with her family near Frankfurt. www.meetingschmiede.de

About the Book

“Mit hybriden Teams mehr erreichen“, published by Business Village in   2022, is the practical guideline for all teams that work from home and in the office as well. It provides useful methods, tools and structures for successful hybrid working. Compact knowledge with 100 % practical relevance. Reading Sample.

Would you like to learn more about the two authors and their book? Then register now for the free webinar “Nie wieder schlechte Meetings!” on December 12, 2022 (14:00-15:00) and take the opportunity for a personal exchange. Please note that the webinar will be held in German.

Creating effective processes that involve stakeholders from several teams can be a real challenge. A good way to validate and visualize these processes is to document them using BPMN – Business Process Modelling Notation. 

Keep your teams in sync with easy-to-read diagrams, where all steps are clear, everyone knows what to do and processes are kept as simple as possible. Duplicated tasks, forgotten activities, over-complicated chains of communication? Leave this in the past and create your very own BPMN diagram today with the free BPMN template from Conceptboard!

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What is BPMN?

Business process modeling is a method of identifying, modeling, designing, and implementing business processes. Focusing on a complete process end-to-end, this method goes beyond basic task management.

Nowadays, BPMN – Business Process Modeling Notation – is one of the most used methods to visualize process workflows. As a language used across many organisations, BPMN has become a standard in the world of process documentation and can be understood by all of your business’ stakeholders.

In what situations should you use BPMN?

If you need to visualize a complex process, identify which stakeholder is responsible for each activity and see how this process connects with other existing ones, business process diagrams are the best solution for you.

Using Conceptboard BPMN Template, you can document not only one, but several processes, explore alternatives and achieve the best results for your organisation. After all, a functional team is a winning team, right?

Being an industry-standard notation, both internal and external stakeholders will be able to understand how your business functions. BPMN is standardised by the ISO (International Standards Organization), which means it’s transferable between businesses and industries. For those who are not familiar with BPMN, this language is easy to learn, yet powerful enough to capture complex processes fully. 

BPMN diagrams are also an effective tool for communication. Designing a process in-depth allows your teams to identify gaps, avoid duplicated work and define the responsibilities of all people involved in the process. With the full library of BPMN shapes – available in the Conceptboard building blocks library – everyone can document a complex business process in a simple and clear fashion.

Last but not least, BPMN diagrams can help you plan your organisation’s future steps. Imagine you’re considering a major change in your business. You’re probably wondering what the best way is to predict the impact of this change while keeping costs or losses to a minimum. Use your BPMN diagrams and fine-tune them according to the unforeseen developments to quickly understand any adjustments that need to be made.

How to document a process with the BPMN template

Begin with pools and swimlanes

• Pools represent the largest component of a BPMN diagram. They describe the entirety of a single business process from the perspective of one group of participants (e.g., a department or a single role, like a product owner).
• Pools are then broken down into swimlanes. These represent specific groups or individuals that complete tasks within the larger pool. The illustration below shows a single swimlane of a BPMN pool.
• Every BPMN diagram must contain at least one pool and one swimlane.

Flow elements

Flow elements are the geometric shapes that represent specific events and activities that occur within a pool.

• Rectangular shapes are usually used to indicate activities within a process. Activities are separated into two main types: sub-processes and tasks.
  • Sub-processes are a collection of tasks that need to be completed for the process to be successful, but that you don’t want to focus on while mapping a particular process. Keep things simple here, as too many details will make the process more difficult to understand at first glance. 
  • A task is a basic building block of a process, which cannot be broken down into a lower level of detail.
• Events are represented by circles. They impact the process and can be both internal or external.
  • There are three types of events: Start Events, Intermediate Events, and End Events. Some diagrams specify the trigger causing an event to happen.
• Diamonds represent gateways. Gateways are responsible for controlling the outcome of the process and direct activities to either happen or not.

Connecting objects

Sequence flows connect flow elements within the same pool, though they can be in different swimlanes. They are depicted as a solid line with an arrowhead at one end. They show the order of different activities within the pool and are to be completed in the direction the arrow is pointing.

How to create a process with the BPMN template in 7 steps

Now that you have a good idea how BPMN works, go ahead and give the BPMN Template a try by following these 7 steps.

1. Open the Conceptboard BPMN Template. Start by defining the process to document. Add this description to the pool name.
2. Identify all stakeholders that will have an active role in this process – teams, individuals, suppliers, clients… Each stakeholder should have its own swimlane. To add more swimlanes to the doc, select a swimlane and make a new copy.
3. Define all activities that will be included in the process. Use the sticky notes to quickly gather the relevant information
4. Once the stakeholder list is ready, use the library included with the template and create a rectangle for each activity. 
5. Define the events that will trigger the actions/activities. Use the library to communicate the type of event triggers.
6. Place all events and activities on the correct swimlanes.
7. Use arrows to connect events and activities.

Congrats! You have built your first BPMN diagram.

Take your diagrams to the next level with BPMN Building Blocks

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If your goal is to document a complex process, use the BPMN icon library available on Conceptboard Building Blocks. In the icon library, you can find a full range of:

• Activities
• Events
• Gateways
• Data Icons
• Choreographies 

If you would like to explore more templates and functions, try Conceptboard premium 30 days for free.

Former U.S. President Dwight D. Eisenhower came up with the first instance of the action priority matrix. The world-famous Eisenhower Matrix, which is also known as the Priority Matrix or Urgent-Important-Matrix, is a simple, yet powerful tool for strategic management.

We have created 2 versions of the prioritization matrix template which can be used across a variety of use-cases.

Get started with the Priority Matrix template

Here at Conceptboard, we love productivity. We are always striving to work more productively, and share our tips with you.  That’s why we’re really excited to share our free Priority Matrix Template with you, as we’re sure that it’ll help you to manage your time better, and focus on your big goals.

Simply click the image below, and you’ll get taken straight to the template. After that, you can start filling it out immediately.

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If you would like to learn more about productivity, you might enjoy reading about the 4 Types of Productive Workflows or How to communicate your ideas effectively.

What is the Priority Matrix?

The basic premise is that by analysing, then separating your tasks into four main quadrants filed under different areas of importance and urgency, it will allow you to plan your time better and reduce stress.

Quadrant 1: Urgent and important = Do First

The first square is for tasks and projects that are essential to your work or personal life. These are things that need to be done today or at the latest tomorrow and can’t be pushed back.

This might be replying to an important e-mail, finishing a presentation or report. Or in your private life, paying a bill or doing taxes. They’re things that will often have negative consequences, if they’re not finished on time.

Quadrant 2: Important, but not urgent = Do Later

The second quadrant is for tasks that are also important, but don’t need to be finished immediately. Therefore, you should schedule a dedicated time for them.

These tasks might include updating your website, meeting with a new supplier, or reading up on an important topic. These are usually important things for your long-term goals, but get swept aside, when something urgent comes up.

Quadrant 3: Urgent, but not important = Delegate

In the third square, you should list the things that are urgent, but not relevant and thus can be delegated. These activities might be more important to someone else than they are to you. So, make sure to ask yourself, if the task is important for you, or someone else?

These tasks could be delegated to someone else, or by enabling the requester to deal with the task themselves.

Quadrant 4: Neither urgent nor important = Eliminate

The final quadrant is for stuff that can be eliminated! These are things you shouldn’t be doing, maybe because they’re not in your scope, or because they’re time-wasting activities. By eliminating tasks that are big time wasters, your time management will become a lot easier.

How to put the Priority Matrix into practice?

Use this step-by-step guide to fill out your priority matrix:

1. To get started, jot down all the tasks and projects you want or need to get done.
2. Rate the activities based on their importance and urgency. You can rate them on a scale from 1-4 or use a scale of your choice, e.g. school grades or a 1-10 scale.
3. Now it’s time to add the items to the matrix. Try to limit each quadrant to eight items, to keep it achievable. Remember, the goal here is accomplishment!

When you add tasks to Quadrant 2, make sure you schedule a time for them, and include that time to the task in your matrix. This will keep you accountable, and help you with your time management.

Idea prioritization template

Another prioritization matrix that helps you save time and effort is the Idea Prioritization template. It’s a great tool to identify which ideas or projects are the most worthy of attention, based on their overall feasibility and importance.

Using a simple matrix where feasibility of an idea is plotted along the x-axis, and level of importance is plotted along the y-axis enables you to visualize which ideas have the greatest chance of success, and which ones should be avoided.

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In addition to managing a project pipeline, an Idea Prioritization template can also be used to prioritize wish-list items within a larger project. For example, when designing a new website, you might have collected a long list of wish-list items from numerous stakeholders and departments.

Take the guesswork out of it by plotting them all on the idea prioritization matrix, so you can clearly see which ideas you should focus on in stage 1 and which ones can be looked at down the track.

A guide to using an Idea Prioritization template

• Gather your team remotely or in-person for a brainstorming session to generate new ideas. Write each action on a separate sticky note on the Idea Prioritization template. (Skip this step if you already have a long list of ideas or a project wishlist).
• Sort through the ideas and filter any that are completely out of the scope of possibility or unsuitable.
  Combine similar ideas onto one sticky note, or group ideas that could combine into one general idea. (More information on how to use digital sticky notes.)
• Ask for clarification from those who submitted the remaining ideas about what it would take to make each idea happen/come to fruition.
• As a group, start plotting the ideas onto the chart by placing the sticky notes corresponding to their feasibility and importance.
• At the top right-hand side of the chart, you will clearly be able to see which ideas you should prioritize based on their high importance and high feasibility.
• To get things started, assign tasks to various group members and arrange a follow-up meeting to keep the momentum going.

Boost your productivity with additional strategic management tools such as the to-do list template. Keep the momentum going with free business resources for ideation such as Creative Mind Mapping, Six thinking hats, and the Idea Board.

Creating a strong bond with your teammates builds better communication and trust. With more and more people working remotely, teams are finding virtual icebreakers can spark friendly, informal interactions online. This helps break down barriers between remote team members and create a more open and connected environment. 

But reports suggest 65% of virtual teams have never participated in virtual icebreakers or trust building activities during meetings. That’s a lot of missed opportunities! So next time you’re running a remote meeting, why not introduce a virtual icebreaker game to liven the mood.

We’ve compiled nine of the best online icebreakers for virtual meetings. They’re all short, fun, and simple, so all you have to do is pick your favorite and load it at your next online Zoom meeting. The best part is, you can run these virtual games on Conceptboard and invite as many participants as you want. No additional tools needed!

1. Two truths and a lie
2. Quick questions
3. Take a picture of
4. Choose your favourite
5. Trivia icebreaker game
6. Virtual scavenger hunt
7. What, where, when?

What are virtual icebreakers?

Virtual icebreakers are quick, online team-building activities that help you connect with your remote team on a personal level during online meetings. It’s a great way for team members to get to know each other better and break from the monotony of the daily grind. 

Advantages of our virtual icebreakers

Whether your team has just met or has known each other for years, using these short virtual icebreakers before the start of a virtual meeting is a great way to boost spirits with some light-hearted fun. 

Conceptboard’s online whiteboard is a great tool to start using these virtual icebreakers immediately. You can add comments on online sticky notes, upload images, embed videos and track everyone’s actions via live cursors that come with participant names! 

7 online icebreaker games for virtual teams

1. Two Truths and a Lie

Besides remote work and flexible working hours, New Work is much more about creating a work environment in which each individual understands what contribution he or she is making, and can contribute his or her strengths and all other aspects of his or her person and personality.
Similar to the motto “happy wife, happy life”, companies also have the chance to become more successful if every person in the company can exploit their full potential in a self-determined way.

Does all this still sound very theoretical and difficult to implement? Make it easier for yourself with the latest New Work Team Canvas, which was developed by NEW WORK HUB with the aim of giving existing teams an easy entry into the new world of work.
As a practical tool, teams can now approach the topic of new work in a guided way, find common strengths, identify shared values, and set new goals together.

How the New Work Team Canvas works

The New Work Team Canvas is divided into 10 fields, which are further divided into 4 areas that should be filled in a certain order. For each field, first, write down your own thoughts before evaluating them together. This gives each team member the opportunity to share their views and be seen.

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The inner shell

The inner shell consists of four fields. The top two represent your external perspective (common goals), while the bottom two represent your internal perspective (common values). Once you have worked out the four areas, you can move on to the core and deal with the question of what purpose you are fulfilling as a team.

Start with the internal perspective; more specifically, your strengths and values. Let the following questions guide you: What makes your team special and unique? What shared competencies do you bring to the table? What are your values, which of them do you share and what do you stand for?

After the internal perspective, we continue directly with the external perspective. Now it is time to consider your stakeholders. Who do you work with? Who has an interest in your existence as a team? Then consider the question of what added value you generate for your respective stakeholders and where your contribution is greatest or most visible.

Your Purpose

Once you have fully grasped your internal perspective and external perspective, you can use this as a basis to define your purpose or function. Simply try to formulate a sentence from the internal and external perspective that summarizes what overarching contribution you make, for whom you do it, and what strengths you use to do it. This sentence should be your identity and orientation: a valuable contribution that leads to a strong impact.

The outer shell

Like the inner shell, the outer shell consists of four fields. Thematically, everything revolves around your cooperation in the team. Each of the fields refers to two elements from the inner shell, which form the basis for your descriptions. The following orientation questions should help guide you:

1. People & roles (strengths and added values)
   What strengths do individuals bring to the team?
   In which roles can added value be generated in an optimal way?

2. Self-organization (strengths and values)
   How do we strengthen and empower ourselves in the team and take on real responsibility?
   What rules and rituals help us achieve this?

4. Effective work (added values and stakeholders).
   How do we set the right goals?
   How do we manage to generate added value in a focused and efficient way?
   What does our working environment look like in its optimal state?
5. Communication & feedback (Stakeholders and values)
   How do we communicate with each other, and how do we create transparency within our team?
   How do we deal with, and resolve, tension?

The questions try to guide you to the relevant topics and challenges in your team. It is important that you consistently distinguish between the current state and the desired outcome.

During this process, you will notice that there is a lot of potential for you as a team. If the gap between today’s state and your ideal proves to be too large, focus on these particular issues and find approaches and ideas for improvement together!

Implement & Adapt

In order to ensure that the New Work Team Canvas is not simply hard work, but also sustainably filled with life, your team should talk about specific steps for the future. This is important so your ideas and considerations can be solidified. It is the only way to ensure that you do not lose sight of your ideal vision and that you continue moving a little closer to your ideal every day. Plan your next goals and return to your completed Canvas regularly to adjust things or to remind yourself.

The following questions should support you in this process:

• How can we change in a sustainable way?
• How do we deal with setbacks?
• What are our next goals?
• How can we continue to evolve?

You need support?

You believe the New Work Team Canvas is just the thing to get your team back on track, but wish you had some help filling it in? Save time and let the guys and gals from NEW WORK HUB help you! They have developed the canvas and also have many valuable tips for you on the topic of New Work. By the way… you can get to know them anytime at their free “Open Tuesday” event series.

Now it is your turn! Grab the template from Conceptboard and invite your colleagues for a round of team building!

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To make it happen, we’ve created a new template. You can fill it in alone or together with your team to keep track of your or your team’s goals throughout the year. How does it work? It’s really simple, just keep reading.

Your agile annual planner

The Annual Planner wants to be a tool that helps you organize your 2025 in the best possible way. With its help, you can structure, time, and plan your upcoming goals and projects – keeping you in control before they start controlling you.   

On the upper left side of the template, you’ll find the instructions to help guide you. Whether you follow it or do your own is up to you! Templates are just that: templates. And templates live from being customized and adapted.

How does the Annual Planner Template work?

(1) In the lower left corner you will find the so-called Backlog. On sticky notes, collect here all the unfinished goals and projects of the past year that you want to take with you. And of course, all new goals for the year 2025.

(2) If you are working with your team, discuss the content of the sticky notes to make your goals realistic, but ambitious at the same time. Pro-tip: Be sure to use the timer in this case and agree on a time limit. You can find it at the bottom right of the screen behind the stopwatch icon.

(3) Once you have the wording, you can use the voting feature to rank by importance.

(4) For the distribution of the slips to the individual quarters, think about urgency and complexity, but also regarding feasibility. Try to set tasks with a high chance of success at the beginning of the year, so-called quick wins. But don’t hesitate to break complex goals into smaller milestones!

(5) Try to maintain clarity when prioritizing. Since especially substantial goals can’t be summarized in a few words, an area for detailed descriptions is prepared on the right side of the template. 

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Pro-Tip: If you like, you can easily link your quarterly goals using the object links feature. To do this, simply select your note and right-click on “Copy object link” to save this individual link to the clipboard. You can then assign it to the target object in the same way via “Add link”.

Do you like the year planner template? Then look forward to over 100 more from our template library. Learn how to use more templates in our Help Centre. In addition to the year planner, the following templates might be of interest to you:

• Wireframe Template – A structure to build something great | Free Template

• BPMN Template – 7 steps to quickly model business processes

• The Priority Matrix- 6 Ways to Matrix use for the Idea Prioritisation

• A collaborative Kanban board template for remote project management

• 9 virtual icebreaker games for remote teams & meetings

Conceptboard wishes you and your team a successful 2025 and fun with using the Annual Planner Template!

You have your own ideas or suggestions for new templates or how to improve existing ones? Just send us an email to support@conceptboard.com and help us to become the world’s best virtual collaboration tool!

What’s the difference between Red and Blue Oceans?

The red ocean represents all industries and markets that exist today. Red because the water is colored blood red by massive competition and constant predatory rivalry. As the market becomes denser, existing and new companies compete more fiercely with each other for the limited demand of their customers – which is divided among all existing suppliers. Competition increases and the prospects for profit and growth decrease.

The blue ocean on the other hand, encompasses all industries and markets that do not even exist today. Unknown, unexplored and untouched by competition, these blue oceans are waiting to be discovered. They are vast and deep, and thus offer endless possibilities and opportunities for growth. If one is discovered, a new demand can be created by tapping into a new market. The chances of growing quickly and profitably are consequently high.

The idea of the Blue Ocean Strategy Canvas is to be a tool for discovering these blue oceans.

When do I use the Blue Ocean Strategy Canvas?

To make it work, you need to evaluate and analyze the needs of your customers, your own performance and the performance of your competitors. This concept can help to find new and creative ways to combine different factors or make them comparable with each other. In this way, one’s own offer or idea can be optimized, completely realigned or even a completely new idea can be developed.

Thanks to the template, the current status of an already known market can be mapped. It thus shows the most important factors for which the respective industry competes strongly; the offers available to the customer; and the strategic profiles of these competing offers. When used correctly, the value curves can provide a new perspective on the existing market and help to highlight problems or market segments that have been neglected or not yet tapped. Developing and placing your own ideas in these niches can mean a shift away from existing red oceans to new blue ones.

The Blue Ocean Strategy is especially helpful for:

• Market analysis
• Product development
• Brainstorming sessions
• Thinking outside the box

How does the Blue Ocean Strategy template work?

On the horizontal axis, factors or attributes are mapped that are crucial for competition. These may include price level, quality, size, or customer service.

The vertical axis forms the rating scale, where the pre-determined factors are assigned to a score.

Above the canvas, a legend with the help of various lines and symbols records which competing products are compared with each other.

In the factor columns, the symbols are assigned to a score according to the legend. If the same symbols are then connected with each other, several value curves are created.

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1. Identify the competition. The first step is to figure out who you want to compare yourself to. The obvious choice is your direct competitors in the industry. However, you can also focus on offerings from other industries that address the same customer needs. For example, if you are an automotive manufacturer, other automotive manufacturers would be the obvious choice. But you could also include a travel company that focuses on its customers’ need for customization and independence.

So, when identifying your competitors for the Strategy Canvas, it’s critical never to lose sight of the customer’s perspective: What customer needs do I want to focus on and who addresses them?

2. Determine the decisive factors of the market situation. In the second step, you choose the comparison factors. Creativity is required. Again, think from the customers’ perspective: What do they value most? What is important to them? Also, try to take the perspective of your competitors’ customers. The more factors that are considered, the more meaningful the template will be. Try to focus on the important and crucial factors. But think out-of-the-box as well!

3. Evaluate the competition with the help of the canvas scale. In the third step, be careful not to evaluate alone. Maybe you are evaluating in a very subjective way? Discuss within your team the different products and services. If possible, you can also include personal customer feedback or the results of customer surveys.

4. Find and define your own Blue Ocean Strategy. In the last step, focus on defining your own strategy. Consider and analyse the completed canvas and think about how you can differentiate yourself from existing offerings. Where can you be better than the competition? Where might it not be necessary to be better? Be open-minded about completely new business models. Find your niche, your own blue ocean!

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You want to know more?

The strategy was originally introduced by Renée Mauborgne and W. Chan Kim. Their book is constantly revised and updated, the latest version being:

• • Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant (2015)

 Also, you can check out their latest book on the topic:

• • Blue Ocean Shift: Beyond Competing – Proven Steps to Inspire Confidence and Seize New Growth (2020)

By the way: The template is an excellent complement to our other methods, e.g. the Ansoff Matrix, the Product Vision Board and many more!

Give the Blue Ocean Strategy a try with your team today and see how easy it is to identify potential for market growth visually. Learn more about our growing template library and how to use them in the help center. Happy collaborating! 

The power of visual collaboration

Collaborate visually and in real time with teams across locations and time.

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A KWL chart template is a simple visual learning tool popularized in the classroom. Now, with students of all ages learning from home, the KWL chart format can be used just as effectively online.

What does KWL stand for? The KWL acronym stands for the three columns on the chart: Know, Want to know, and Learned.

KWL charts are designed to encourage reading or guide a learning session. They are also a great way to refresh your knowledge about a certain topic or identify knowledge gaps.

Benefits of a KWL chart

KWL charts are a simple way to engage students in the learning process. Some main benefits of online KWL charts are:

• They are easy to use and understand
• Can easily identify knowledge gaps
• Put students in charge of their learning outcomes
• Perfect for group work and collaboration during distance learning
• They can be adapted to a range of topics or lessons

By taking notes during each stage of the learning process (current knowledge, questions or areas of interest, and learnings), KWL charts help teachers tailor their lessons to what the students feel like they need to know. Not only does this ensure students are not left with knowledge gaps, it also makes students feel involved with the learning process.

How to create a KWL Chart online

Select a topic to base the KWL chart on. This might be one specific lesson: How to run a Daily Standup meeting, or an entire learning unit: Agile methodology.

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1. Open the KWL chart template and start using it instantly in your classroom or workplace. The chart is divided into three columns, what I know, what I want to know, and what I learned.

2. Start at the KNOW column.

3. In the Want to Know column, create a list of questions covering what you want to know about this topic and add them as sticky notes on the board. If you get stuck, think about the Who, What, Where, Why, When and How of the topic.

4. Throughout the learning session, unit or reading activity, keep your questions from column two in the back of your mind.

5. Upon completion of the session, record the answers to your questions in the Learned column, as well as anything else you learned.

KWL chart template example

KWL charts are a great tool for students and teachers alike. We’ve created an example KWL chart template based on maths. Check it out below.

Conceptboard’s online whiteboard space makes it easy for teams to modify and collaborate on KWL diagrams online. This is great for school projects when students are learning from home or working together on group assignments after school. Plus, teachers can easily access the KWL chart and add markups and comments on the board.

We hope this article has helped you enhance your online learning sessions and make the most out of your learning experiences. Remember, learning is a continuous process, and with the right tools, you can not only make this process more efficient but also more enjoyable. Using KWL charts is not just a technique; it’s a key to deepening your knowledge and actively engaging in your learning journey.

If you need more tips, tricks, or tools for your learning, feel free to explore our resources. We’re here to ensure your learning experiences are as enriching as possible. Thank you for your time and happy learning!

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What is a value chain analysis diagram?

A value chain is the set of activities needed to produce and sell products.

Using Porter’s value chain diagram template to map this journey helps to visualize every link in a chain clearly. That way, it’s easy to identify roadblocks or inefficiencies along the product journey. In turn, managers are better able to find their competitive advantage. And along the way build better products and earn bigger profits.

What is competitive advantage?

“Competitive advantage cannot be understood by looking at a firm as a whole. It stems from the many discrete activities a firm performs in designing, producing, marketing, delivering and supporting its product.” – Michael Porter

Why perform a value chain analysis?

Performing a value chain analysis helps you improve operations, reduce costs and improve processes.  Ultimately, it can help you find your competitive advantage and edge out the competition.

Experts agree that it’s best to identity one competitive approach – cost or differentiation – and focus on that.

So as you are going through the process of mapping your value chain, consider which competitive advantage to pursue. That decision will help you identify areas for improvement, cost savings, or additional areas for expansion.

5 primary activities of a value chain

There are primary activities on Michael Porter’s value chain mapping template. While some may play a larger role within some businesses than others, they will all be present to some degree.

1. Inbound logistics: this focuses on the raw materials purchased from suppliers.
   Activities include: material handling, warehousing, inventory control, vehicle scheduling and returns to suppliers.
2. Operations: this is the process of turning the raw materials into products.
   Activities include machinery, packaging, assembly, equipment maintenance, testing, printing and facility operations.
3. Outbound logistics: covers the process of getting the product to the customer.
   Activities include: finished goods warehousing, material handling, pick and pack, order processing and couriers.
4. Marketing and sales: ensuring potential customers are aware of the product along the entire marketing funnel.
   Activities include: advertising, promotion, quoting, online content and pricing
5. Service: once the sale is completed, after-sale services ensure that the customer is satisfied.
   Activities include: installation, repair, returns, training, spare parts and updates.

Each of these activities should be aiming to add value that exceeds the cost of conducting that activity, therefore generating a higher profit.

How to use a value chain mapping template

Completing a value chain mapping template is not a simple one-person job. Encourage cross-collaboration by inviting various departments to join and outline their logistics, operational costs and activities. Best of all, everyone can collaborate in real-time on Conceptboard.

Use this template

Then follow these three steps to complete your value chain analysis template:

Step 1: Add your business-specific activities along the product chain in each of these sections:

Primary activities

• Firm infrastructure
• Human resources
• Technology development
• Procurement

Support activities

• Inbound logistics
• Operations
• Outbound logistics
• Marketing and sales
• Service

Step 2: As a team, add all the processes along each part of the journey onto sticky notes on the board. Then analyze the value and cost for each of them.

Step 3: Now it’s time to assess each link in the chain, to determine where the successes and inefficiencies lie. To help you determine which changes to implement first, try plotting them on an Idea Prioritization Matrix.

Example of Value chain analysis for Amazon

Below is an example of a Value chain analysis template for Amazon.

Explore more of our helpful resources for improving business goals on the blog:

• Strategic plan template
• Jobs to be done to find what your customers really want
• Porter’s 5 forces analysis for understanding barriers to entry into new markets

Give Conceptboard a try today and see how easy it is to collaborate and brainstorm with your team online.

For many businesses, strategic planning comprises simply of brainstorming ideas, then pursuing them. While this approach is simple, it’s also risky. Without considering important factors such as your company’s key strengths, culture and competitors, your strategy may fall flat. 

To help us look at the bigger picture, we can use Mintzberg’s 5Ps of strategy planning. 

What are the Mintzberg’s 5Ps of strategy planning?

Mintzberg’s 5Ps of strategy planning is a framework invented by management expert Henry Mintzberg to help businesses create a well-rounded product strategy. The 5 P’s each stand for a different strategic approach: 

• Plan
• Ploy
• Pattern
• Position
• Perspective

Let’s take a deeper look at these five different approaches to developing a strategy.

What are the sections of Mintzberg’s 5Ps of strategy?

Plan

Making a plan is something that comes naturally to us. This is the default approach for many businesses, and there are many great resources out there to help you with brainstorming. 

• PESTEL analysis
• SWOT analysis
• Porters Five Forces

Example: Holding a brainstorming session, picking the best ideas and making a go-to-market plan.

Ploy

The second strategic choice involves a ploy that outsmarts the competition and delights customers. This is a tactic that can be used to influence the behavior and reaction of others in the market. The Ansoff Matrix can help you identify gaps in the market. 

Example: A grocery chain might threaten to open a new store so that a competitor doesn’t move into the same area.

Pattern

Take advantage of patterns that have been implemented before and have achieved the desired result. Instead of reinventing the wheel, this approach allows you to develop a strategy quickly using tried and true methods. 

When it comes to strategic planning, being aware of these patterns, both intentional and unintentional, allows you to use them to strengthen your plans.

Example: Continually hiring staff who have a background in customer service will automatically lead to a stronger customer service division

Position

This approach looks at your position within the marketplace and how you want to position yourself. Identifying your competitive advantage helps you to make decisions that support your place in the market.

The product positioning map is a great tool to help you understand your position in the market.

Example: You might want to develop a low-cost option to our price competitors.

Perspective

While an organization may have a clear idea about what they represent, it’s important to also know how your target audience perceives you. Similarly, how do your employees and stakeholders see you? Not sure? Try the perceptual map template to visualize these perspectives.

Taking this approach will help to make strategic choices that support or improve these views. 

Example: An organization that encourages intrapreneurship and innovation might utilize this culture to focus on building innovative products

How to create a Mintzberg’s 5Ps strategy framework

Strategies can be time-consuming to develop, deliver, implement, monitor and improve. Therefore, using a simple template such as the 5P’s can simplify and accelerate the process for your team.

Use this template

1. Open up the template and invite your team to join a collaborative strategic planning session on Conceptboard.
2. Work your way through each of the five sections, starting with the plan. 
3. Ask all team members to add their thoughts onto the board as sticky notes, then discuss and synthesize the ideas.
4. If you get stuck at any of the sections, consider pausing and completing one of the mini-analysis we’ve mentioned in the section above.
5. Once you’ve completed each strategy framework, take each point and combine it into one simple document.

Combining these five different perspectives of a strategy delivers a sturdier and considered end product.

Mintzberg’s 5Ps strategy framework example

We’ve created a case study on how Apple could use Mintzberg’s 5 Ps of strategy in action. Check it out below.

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Understanding and using each of the five elements in your strategic plans will ensure you develop a robust, practical and achievable business strategy.

Conceptboard makes strategic planning within your remote team easy and collaborative. Check out our article on the 10 best strategic templates you can use right now.

What is a service blueprint?

A service blueprint is a template that maps and visualizes the relationships between different service components along the customer journey. It goes beyond the customer, to include the people, tools (physical and digital), and processes that all have an impact on the customer experience. 

Keep reading to find out more about how to use our free service design template to improve your customer experience.

Why is service design important?

Service design is important because it helps a business plan and utilize its resources in the best possible way. When designed correctly, good service design can directly improve the employee’s experience, and indirectly, the customer’s experience. 

What are the components of a service blueprint template?

We’ve created a free service design template you can use as the basis of your own service blueprint map. The main components of the template list anywhere service design has an opportunity to make an impact.

Customer actions

These are all the steps, decisions and interactions your customer makes from awareness through to purchase. Completing a customer journey map first will provide you with a complete list of customer actions for this section.

Onstage actions

Every interaction a customer has with a real person, or online service, is considered the front of house. So, this would include chatting with a salesperson in-store as well as interacting with a chatbot or customer service rep online.

Backstage actions

Any action that is performed for the benefit of the customer, but out of sight, is considered back of house. These actions may include an item being picked and packed in a warehouse, or a refund being processed in the system.

Support processes

Processes are normally things that benefit or help the employee complete their job. These processes range from pricing through to inventory levels.

Creating a service blueprint using a free template

It’s easy to create your own service blueprint with our free customizable service design template. Conceptboard’s virtual whiteboard makes it easy for teams to collaborate online on any project.

1. Open the free template below and invite team members to collaborate online with you.
2. Pick a customer experience that you will base the exercise on.
3. Plot all the actions that a customer takes as sticky notes on the template
4. Next, add in the other elements to the journeys, including the staff interactions, back of house actions and processes involved.
5. Use the line connector tool to map out the lines of interactions, internal actions and lines of visibility.
6. Use arrows to show connectors, dependencies and relationships between elements. 

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What is the difference between service design template and journey map?

While we often take the time to think about the customer journey to see what can be improved, we rarely take time to map out our entire business. And this is the fundamental difference between service design and customer journey maps. The latter documents the surface-level customer interactions, while service blueprints document your unique collection of systems, policies, and actors that make up your business.

Blueprinting puts the customer experience at the center, then unpacks every aspect of it to understand and improve the way the organization supports that journey.

Example of service blueprint for a restaurant

If you want to see what a completed service blueprint looks like, check out this example of a service design template for a restaurant.

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As you can see, service blueprints are great follow-ups to customer journey maps. They help you see the bigger customer service picture across the whole organization. If you are having trouble streamlining and improving the customer journey, visualising the process and understanding the pain points and successes will help improve the customer experience, as well as employee satisfaction.

Keep up the momentum and check out these additional guides to customer success:

• Build a product customers love using the Product vision board template
• Create a Customer empathy map in 6 easy steps
• Find your ideal customer with the User persona

Give Conceptboard a try and see how easy it is to collaborate and brainstorm with your team online.